No accountability, No consumer reddressal system. No body to listen to your complaints.
Very poor system of handling customer & customer complaints.My car's wheel is worn out. Skoda says you have over driven the vehicle while my car is in warranty.
They partially attended gear problem under warranty but Fly wheel is over driven. If you ask them to change it they say its not under the warranty and i have to pay a bigg amount for the same. How can they even think of it. It is high time they realize the importance of their customers and do something about it!!!